For the CTL Chormebook:
This article is for Chrome Devices for Business and Education administrators.
You can clear all the local user data stored on your Chrome device by switching to developer mode and switching back to normal mode. This is useful if you want to re-enroll a Chrome device after a user signs into it.
To manage the device in your domain, you must enroll a Chrome device first before any user signs in to the device, including you as the administrator. If a user signs in before you enroll the Chrome device, your Google Apps account policies and preferences will not apply, and you need to wipe the device to restart the enrollment process.
- Press ESC + + POWER. The screen displays a yellow exclamation point (!).
- Press CTRL + D to begin dev mode, then ENTER. The screen displays a red exclamation point.
- Press CTRL + D, then ENTER. The Chromebook deletes its local data, returning to its initial state. The deletion takes approximately 15 minutes.
- When the transaction completes, press the spacebar, then press ENTER to return to verified mode.