Jeremy Burnett
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Activity overview
Latest activity by Jeremy Burnett-
Jeremy Burnett created an article,
Replacement Chromebook Screws
Some customers have reported loose or missing screws on various chromebooks. CTL recommends checking devices occasionally to see if there are any loose hinges and/or missing screws. If caught ea...
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Jeremy Burnett created an article,
CTL Technical Bulletin 010923 NL7 series (LI9) Battery Replacements
CTL TECHNICAL BULLETIN 010923 Full technical brief - LINK RE: NL7 series (LI9) Battery Replacement Guidance **NOTE** This is only needed when batteries fail in the field Summary: CTL analyzes and ...
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Jeremy Burnett created an article,
Google Meet Device OS Recovery and Update Utilitiy
If a ChromeOS device isn't working properly one of the first steps is to run a recovery. Below is an article about the recovery process and the tool used to create the recovery. Link to the arti...
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Jeremy Burnett created an article,
Chromebook Repair Videos and Manuals
Repair Videos: NL72: LINK NL72T: LINK NL72 - LTE module: LINK PX11E: LINK ---------------------------------------------------------------------------------------------------- Manuals: NL72 - Ma...
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Jeremy Burnett created an article,
NL71 series (LI9B) and NL81 Series (LI9D) Battery Replacements
Full technical brief - LINK **NOTE** This is only needed when batteries fail in the field In late 2021/2022, the FSI image (Factory Shipping Image) was updated to accommodate a 2nd source battery w...
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Jeremy Burnett created an article,
USI Stylus Info
It's an active stylus that supports the Universal Stylus Initiative (USI) standard, effectively guaranteeing one thing: it’ll work out of the box on a number of recent Chromebooks — no pairing requ...
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Jeremy Burnett created an article,
Troubleshooting Hardware Issues Using Crosh Diagnostics
The Chrome operating system includes a shell environment called Chrome Shell (crosh). Crosh includes several diagnostic tests that can be used on all Chromebooks and Chromeboxes without enabling ...
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Jeremy Burnett created an article,
Connect to a mobile data network - LTE
Google Article: LINK Check if your Chromebook can connect to mobile data At the bottom right, select the time. Select Settings . In the "Network" section, look for a "Mobile data" option. If you s...
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Jeremy Burnett created an article,
Keyboard Doesn't Work or Keys Not Working
Reasons for Keyboard Not Working Properly Keyboard has malfunctioned There is dirt, debris on/in the keyboard There has been a liquid spill on or in the keyboard The keyboard has been physically b...
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Jeremy Burnett created an article,
Chromebook Parts and CTL Buy Back Program
A quick reminder that you can find all the different parts for your Chromebook fleet at http://ctl.net Also, CTL has a buyback program for previous models. Check out https://buyback.ctl.net/ to ...