Submit a request

REQUIRED - Please enter the serial number for the device(s)

In what region are you seeking support?

REQUIRED - Contact Phone Number

Please provide the date the product was purchased / invoiced.


If you have insurance, please enter the name of the 3rd party insurance company

Does the device(s) have any physical damage?

All units must be deprovisioned. If units are not deprovisioned the repairs to the Chromembook will be delayed as testing can't be done while provisioned. Please view the following link on how to deprovision:

Please review the CTL warranty page ( and confirm you have read it.

REQUIRED - Brief Description

REQUIRED - Please enter the details of your request. A member of our support staff will respond as soon as possible.

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