Jeremy Burnett
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Articles
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What is the best Driver Installation Order for my CTL computer?
It is important to observe proper driver installation order when reloading drivers on your computer after Windows has been reinstalled. This ensures your system stability not only during the instal...
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Enabling Digital Microphone on M770 with Intel DH61AG Motherboard
To enable the Digital Microphone on the Intel DH61AG Motherboard, follow these steps: 1) Access BIOS settings. 2) Navigate to Onboard Devices 3) Change Front Panel Audio to High Definition Front P...
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Updating the firmware on the Intel Reader
Updating the firmware on the Intel ReaderThis guide will teach you how to download and install the newest software for the Intel Reader. This is an upgrade from version 1.00 to version 1.01. Some c...
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Returns and RMA
Returns For Refund, Exchange or Credit Items purchased by end-users online directly from CTL can be returned for refund, exchange or credit as follows: Items must be returned with original packagi...
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Pixel Policy
The CTL pixel policy is detailed on this CTL page: https://ctl.net/pages/pixel-policy
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Contacting Tech Support
If you require technical support for a CTL or 2go product, you may contact our technical support department via telephone at 800.645.8670, email at support@ctl.net, llive chat or by opening a ticke...
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I am not receiveing updates on tickets
If you are not receiving your updates or responses to your tickets. You may need to add support@ctl.helpserve.com to your emails white list. Since all updates and responses come in the form of an e...
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Does my computer have a recovery partition?
Does my computer have a recovery partition? CTL is now selling computers with a recovery partition; a section of your hard drive where Windows installation files are saved. The recovery partitio...
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My copy of Windows is not activated
If you are receiving a message that says your copy of Windows needs to be activated here is some information on how to activate windows.Open Windows Activation by clicking the Start button , right...
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How does Windows XP downgrade rights work?
If you are considering getting a new computer with Windows XP Professional, here are a few things you should know about XP Downgrade rights.If you purchase Windows 7 Professional or Windows 7 Ultim...