Jeremy Burnett
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Battery Care and Storage - Recommendations
Lithium Ion batteries are a great technology for laptops, Chromebooks, iPads, and many other tech gadgets. But there are storage situations that must be considered to ensure a long life.This applie...
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CPU Vulnerability and ChromeOS
To avoid any vulnerabilities, update ChromeOS to R63 From Google Security: Link Snippets: Last year, Google’s Project Zero team discovered serious security flaws caused by “speculative execution,” ...
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Chromebook Update Troubleshooting
Google Link: https://support.google.com/chrome/a/answer/6238906?hl=en The link above details questions about Google Updates. Chrome device version doesn't update Chrome devices automatically upd...
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*NEW* CTL 2-Way Shipping for RMAs in the First Year for Education Customers
For all EDU customers, CTL now includes 2-way shipping for in-warranty RMA issues in the first year. This update includes any previous EDU orders in the last year. CTL is excited to extend this t...
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SHIM Info for CTL Chromebooks
Please check out this Google Document - LINK (Coming Soon)
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LCD Screen Cleaning
Link to full Document Guidelines to properly CLEAN your LCD / LED screens Recommended Cleaning Method: (Short instructions) Turn your display off and allow it to cool. Make sure your clot...
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Change the Serial Number on a Chromebook
The Chromebook will need to be deprovisioned so you can enter Developer mode. Enter Dev Mode: This will wipe your local data, so make sure to back anything up that you don't have stored in the clou...
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Find the Serial Number
Great extension to use. Must log into the chromebook. - Link Shows detailed info about an enterprise enrolled Chrome device. Shows detailed info about an enterprise enrolled Chrome device inclu...
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Common Chrome OS Problems and How to Troubleshoot Them
Common Chrome OS Problems and How to Troubleshoot Them Chrome OS Is Very Slow If your Chromebook is a 2GB model, its light specs might not be able to keep up with your high usage and will run...
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Find a Chromebook Serial Number
How to find Chromebook Serial Number: Press (Esc + refresh + power) to start the wipe process Press (Ctrl + D) on the recovery screen (yellow exclamation mark) Press (Enter) on the screen that st...